How CRM can add value to both customers and suppliers

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Reference no: EM132179721

1. Provide examples of how CRM can add value to both customers and suppliers.

2. Reflect on the 4 functions of management: Planning, Organazing, and controling. Then, reflect on the importantce of management expressed throughout John Kotter's book. Specifically focus on the role of management in 2 to 3 steps of the change process presented by Kotter.

3. If you had the opportunity to work abroad after graduation and could choose any country (not USA), which one would you choose and why? Please do not give "it depends" answer...400 to 500 words, and unique answer.

Reference no: EM132179721

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