How could you used higher level of emotional intelligence

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Case: Other than those experiencing alexithymia, there is no question that emotions are expressed in one form or the other. At times, emotions are expressed in a positive manner, while at other times, emotions are displayed negatively.

Question 1: Choose one kind of display rule and provide a personal example of when you acted this way and why.

Question 2: How could you have used a higher level of Emotional Intelligence in that situation to have had a better outcome?

Reference no: EM133479299

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