How could the office have prevented the from occurring

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Question 1: You are a medical biller for an orthopedic surgery center. You notice your coworker Hillary the biller responsible for sending out patients statements has charged several patients for the balance that the insurance has not paid. you know she has not received proper training regarding balance Billing . You tried to explain to her that in most managed care plans the difference between the amount billed and the amount allowed by the insurance carrier is to be in it as an adjustment and not to bill the patient how could the office have prevented this from occurring?

Reference no: EM132575494

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