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How conflict should be managed and resolved

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Reference no: EM133235999

Assignment:

You have been employed as an HR consultant by a medium sized business that has no definitive conflict resolution polices and processes in place. 

You are required to write a business style report for your senior manager, and you must base your report on the questions below. In your report, please address the below questions separately. Include synthesis and discussion within your work of relevant concepts, research, and legal/regulatory considerations when it comes to conflict in the workplace. 

These should motivate a series of recommendations for how potential conflict should be managed in the workplace. 

Please read the following sources as background reading:

Currie, D., Gormley, T., Roche, B., & Teague, P. (2017). The management of workplace conflict: Contrasting pathways in the HRM literature. International Journal of Management Reviews, 19(4), 492-509.

Fair Work Ombudsman (2021)  Effective Dispute Resolution Best Practice Guide, pages 1-12.

Question 1: Identify and critically analyse the role that HR, unions and stakeholders play in workplace conflict resolution

Question 2: Identify in a critical manner the legal, social, cultural, and economic issues you would need to face in considering workplace conflict resolution.

Question 3: As a negotiator and HR expert identify recommendations for how conflict should be managed and resolved in the workplace.

This will be a written report (2,000 words) and you are required to use a minimum of 12 scholarly sources.

Suggested Structure for your report:

  • Title Page: Name of the report, student number, name of tutor and class time and day
  • Executive summary (100 words): Overview of the report. Summarise all the main aspects of the report and your findings here (please kindly note that the executive summary is not part of the word count)
  • Introduction (around 200 words): Summary of the main topics and themes that will be examined in this report.
  • Body (Discussion and Recommendations - around 1,600 words): Answer each question separately and ensure that in each question you have evidence of academic literature and show an understanding of key theories and critique when appropriate.
  • Conclusion (around 200 words): Summarise all the main points
  • Reference List: Ensure that you have your reference list in an alphabetical order and ensure that you use RMIT Harvard style referencing within your work.

Reference no: EM133235999

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