How can you manage your emotions in a conflict situation

Reference no: EM132334511

Discussion 3: Conflict Management

Initial Post Instructions

For the initial post, address the following:

• How can you manage your emotions in a conflict situation so that you remain aware of how you are communicating and listening?

• When you have a conflict with someone with whom you only communicate online (instructor, another student, online customer service, etc.), how do you resolve your conflict? What is appropriate, and what is not?

• When you have a conflict with someone you see face-to-face, how do you resolve your conflict? What is appropriate, and what is not?

Reference no: EM132334511

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