How can you best achieve a positive outcome

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Reference no: EM133403400

Questions:

1. Situation One - Order a coffee at Starbucks, or a drink and shop of your choice. Pick a time if possible when the clerk is busy. Use your best social skills to make this situation as pleasant as possible for both you and the clerk
2. Situation Two - You are very angry with your friend. Practice using your skills at expressing your feeling while taking into account your friend's situation. Ask your friend about how he/she feels about the situation and describe how you feel. What approaches are most successful in attaining a positive end? (This can be a mock disagreement if you wish with friend, sibling, parent)
3. Situation Three - You show up at all the game but the coach does not give you enough game time. You are unhappy about this. How can you best achieve a positive outcome? What skills will you use to make your point.

Reference no: EM133403400

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