How can we reduce the amount of customer returns

Assignment Help Operation Management

Reference no: EM131773625

Statement: How can we reduce the amount of customer returns?

Problem Statement Testing: Test your problem statement by using the following five problem restatement techniques by the author of your text, The Thinker's Toolkit.

Paraphrase - Restate the problem using different words. (What really is the issue?)

180 Degree - Turn the problem completely around. (What is the opportunity here?)

Broadening the Focus- Restate the problem in a larger context. (How is the problem part of the bigger picture?)

Redirection - Change the overall focus of the problem. (What does it look like from another perspective?)

Why ask Why - Review the original problem, ask why again and then answering that question, again asking why, and so on. (What's at the bottom of the problem, underlying everything?)

Reference no: EM131773625

Questions Cloud

Best practices for preventing discrimination in workplace : For this assignment, create an HR management plan job aid that addresses best practices for preventing discrimination in the workplace.

In exchange for the car-does the bank have a case : You buy a car from a friend. In exchange for the car, you give him a $5,000 check. Does the bank have a case?

Disadvantages of different promotional forms : Discuss the advantages and disadvantages of different promotional forms in Europe and make recommendations for U.S. firms

Explain the food versus fuel debate : Explain the food versus fuel debate. Analyze and evaluate the employment-at-will doctrine afforded Uber employees.

How can we reduce the amount of customer returns : How can we reduce the amount of customer returns?

Market to deliver orange juice three times per week : Sunshine Orange Juice contracts with Manny’s Market to deliver orange juice three times per week on Mondays, Wednesdays, and Fridays.

Get under the hood and fix the? problem : ?Garcia's Garage desires to create some colorful charts and graphs to illustrate how reliably its mechanics? "get under the hood and fix the? problem."

Make consumers go to arbitration rather than to court : Is it ethical for sellers to make consumers go to arbitration rather than to court? Did mance know that he was subject to the arbitration agreement?

Having direct involvement when entering competitive? market : Which of the following is an example of having direct involvement when entering a competitive? market?

User Account

All Pages