Reference no: EM133595637
Case Study: Samantha saw one of her high school friends in the hallway of the clinic. The friend told Samantha that she was pregnant. A week later, Samantha saw her friend's mother in the local grocery store and congratulated her on becoming a grandmother. What Samantha did not know was that her friend was not planning to continue the pregnancy and had told no one that she was pregnant. The clinic was sued for violating confidentiality. Tina's strong advice to all employees has since become: "What you learn in this clinic stays in this clinic."
From Tina's perspective, even remarks that seem innocent and harmless, if spoken outside the health care workplace, can violate privacy and create liability for employers and employees.
Questions: From the perspective of new employees, Samantha's experience is a lesson well-learned.
From the perspective of Samantha, who did not think twice before she spoke, what she thought were innocent remarks created a distressing and damaging situation. Samantha's career in health care was over before it had begun.
1) it ask me How can Tina impress on employees under her supervision the importance of maintaining patient privacy?
2) it ask me What course of action should Samantha have taken after her friend told her she was pregnant?