How can the company retain current customers

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Reference no: EM132248475

Questions

Part 1.

1. Was the CEO's resignation the right thing to do? Why or why not?

2. In addition to the economic fallout, what other impact could the emissions scandal have on the company's managers? On its employees?

3. How can the company retain current customers?

4. How would you describe Marc Lore's personality in terms of the Big Five personality traits?

5. How would you describe Marc Lore's personality in terms of the other personality traits that affect managerial behavior?

6. Which terminal and instrumental values do you think might be especially important to him?

7. In what ways do you think that Lore will influence the culture at jet.com?

Part 2.

1. Why is Mike Kaufmann leading the women's networking group at Cardinal Health?

2. What have some male managers learned from participating in Catalyst's initiative for middle and top managers to understand the challenges faced by women in the workplace?

3. What are some of the potential advantages of having white men participate in and/or lead corporate diversity efforts?

4. What are some of the potential disadvantages of having white men participate in and/or lead corporate diversity efforts?

Part 3.

1. Explain the reasons behind Audi's decision to build its Q5 SUV in Mexico rather than in the United States.

2. Describe how Audi's strategy to train supervisory staff from the Mexican plant in Germany will have a positive impact ?on the operations at the new facility.

3. Audi took the unusual step of preparing a source list for every part of the Q5 model that local suppliers must use. What is the advantage of this management decision? Is there a disadvantage?

Part 4.

1. Is the decision managers at Aetna made to have a $16 an hour wage floor a programmed or nonprogrammed decision?

2. How did managers recognize the need to make this decision?

3. To what extent do you think satisficing was involved in making this decision?

4. How would you evaluate this decision according to the four criteria that managers use to evaluate the advantages and disadvantages of different courses of action?

Part 5.

1. What kind of planning missteps helped cause Microsoft's decline over the past few years?

2. How is Nadella trying to eliminate some of the bureaucracy that has hurt the company's ability to innovate?

3. What business strategies has Nadella implemented that will help revitalize the technology giant?

Reference no: EM132248475

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