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QUESTION 1: The Golden Rule "treat others the way you would like to be treated" is a common saying in our society. However, this sentiment can lead to service breakdowns. How can practice the Golden Rule leads to service breakdowns? Give one specific example of how a service breakdown could occur in one of the various diverse customer groups. Give references.
QUESTION 2: Amazon exchange in the navy shop again. it now opens its first grocery store with no cashiers at all you need to check out an app The average weight in a grocery store checkout line is seven and half minutes. If you go twice a week, we are talking 13 hours a year so the idea of a grocery store where you just grab your items and no checkout, swipe in the shop, and go. no other US company has created more jobs than amazon.
There are some who that argue, technology has made customer service more difficult. After reading the statement above do you agree or disagree with the statement? Explain your answer, making sure to give examples of other types of electronic commerce, web-based and mobile technologies. give references.
You have been put in charge of a virtual team, with members from different cities in Asia, Europe, and the Middle East. The team has been working together for a
John, a married, law-abiding, father of two children is serving as a juror in a trial where a child had been murdered. Determine the significant impact that a juror from the described demographic could potentially have in the outcome of this parti..
1. Global economy, Protectionism and free trade.2. Management and its function. 3. Leadership, qualities of a leader and leadership types.
Managers can use different techniques to differentiate their companies from competitors. In the following discussion, consider the strategic techniques a manager might use to accomplish this differentiation.
What are The contribution of the Value Chain and Enterprise Value map to the organizations such revenue authorities
Explain how a market participant concerned with a decline in three-month LIBOR can hedge that risk using the Eurodollar futures contract.
ORG-807: Stakeholder interests in an organization can be quite varied, and there may be many times when these interests do not coincide. What is the best way for a for-profit organization to manage these conflicting needs? Why?
Within an incentive pay system, what are the advantages/disadvantages to rewarding team members in terms of their competencies? What are the advantages/disadvantages in terms of the actual results?
Illustrate what differing factors must enter into generating a forecast for a chemical product firm such as Dow Chemical versus a retailing firm such as Wal-Mart?
show the steps to effectivenessplease help with the following questions found in the book leadership theory and
SME is defined by every country as per their developments so how US, UK Pakistan and India define SME, what factors are considered in categorizing SME? Explain
Should health insurance companies be able to do the same to policyholders through wearable tech? Defend your answer.
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