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How can positive communication skills benefit personal life

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Reference no: EM133212350

The purpose of this discussion is to demonstrate how communication techniques can positively impact your personal and professional life.

1. Read: Discussion Background

Imagine you are working as a front desk manager for a large medical practice. Your interactions with patients will set the tone for their appointment since you will be the first person they speak to when they check in.

2. Initial Post:  answer all three parts of the initial prompt below elaborately using your own words

  1. As the front desk manager, what communication skills what could you do or say to help a patient feel welcome and comfortable?
  2. As the front desk manager, what should you avoid saying or doing because it could have a negative impact on the patient?
  3. How can positive communication skills benefit your personal life?

Reference no: EM133212350

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