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For a service that you are familiar with, how can its design be improved? Think about a service that you are familiar with, either within your own company (or one your company provides), or an external service that you have used. Referring to the Service-System Design Matrix (JC13 page 222, exhibit 7.3) and the "Seven Characteristics of a Well-Designed Service System" (JC13 page 230), how could the design of the service be improved? For example, are there aspects currently provided in a face-to-face fashion that would be better provided via mail, Internet, or telephone? Why would the change be an improvement? In what ways does the service that you are thinking about exhibit characteristics that indicate that it is "well-designed", and in what ways could changes be made to make the service more consistent with the seven characteristics? For example, is the service user-friendly, or not?
Some tasks and the order in which they must be performed according to their assembly requirements are shown in the following table. These are to be combined into workstations to create an assembly line.
At Groovy Rags, a trendy retail store, manager Eon Forcer doesn't waste any time thinking about whether the employees on his shift get their breaks at a reasonable time.
Management believes that they can increase the price per hour by 10 percent in this new situation and improve profits by 10 percent, but the sales department cautions that the price increase may decrease sales by 15 percent
Illustrate what is the recommended order quantity. If a "student signs up for a class," which type of relationship would you use to model the relationship between the two.
Your company has an average annual inventory of $70 million. Its annual cost of goods sold (COGS) is $560 million. Order costs are $195 per order, and inventory carrying costs are estimated at 23%.
desires to control inventory levels so as to minimize the sum of holding and order costs. It costs the firm $20 to place an order. Nike estimates its yearly inventory carrying costs
Be as creative also innovative as you need. Imagine which you are one of his top advisors also which he will take your suggestions seriously." Tour C & D A batch flow process also A machine paced line flow process, illustrate what degree does ver..
Explain why, given the advantages of international diversification, some firms choose not to expand internationally.
Garden Variety Flower Shop uses 750 clay pots a month. The pots are purchased at $2 each. Annual carrying cost per pot are estimated to be 30 percent of the cost and ordering costs are $20 per order
Prepare a product-by-value analysis for the following products, and given the position in its life cycle, identify the issues likely to confront the operations manager, and his or her possible actions.
What information should be included on an informed consent document (not a consent to release information document) that you would have a client read over and sign at the initial intake session
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