How can communicator reduce bad feelings of the receiver

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Question

When delivering bad news, how can a communicator reduce the bad feelings of the receiver? What are the major differences between the direct and indirect strategies in delivering bad news? What does expressing empathy mean in delivering apologies? What are some strategies to manage unfavorable news on social media effectively? Name some of the channels that large organizations may use to deliver bad news to employees.

Reference no: EM133600177

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