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How are you going to gain the team support for the plan

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Reference no: EM132851786

Imagine your team are customer service advisors and they need to develop their skills and knowledge in anti-discrimination policies as a result of several complaints about their occasionally inappropriate choice of language when speaking to customers.

  • How are you going to gain the team's support for the plan?
  • What might the learning plan look like?

Reference no: EM132851786

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