How are they connected to globalization in practice

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1. Explain why some organisation complaint processes, through intent on satifying customers, tend to lead to dissatisfaction. illustrate your answer with example from your own experiences. how can organisations apply the complaint value chain to improve their complaint handling processes?

2. Describe some ways in which you can add value to existing knowledge beyond simply updating it and ensuring it is still valid. 700-1000 words. please provide quotes from sources

3. Discuss the two aspects of informalization. What are their effects and how are they connected to globalization in practice.

Reference no: EM132307758

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