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How are the starbucks company responding to online feedback

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Reference no: EM133177670

Does the starbucks company have the same reputation that they say they have - are there any articles/media written about how they handle service?

What type of feedback are customers providing on review and social media sites of starbucks?

How are the starbucks company responding to online feedback?

Were there any stories that stood out as proof of their service commitment?

Reference no: EM133177670

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