How are employees categorized in the organization

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Reference no: EM133089856

Question Set 1: (Voice Matrix)

As a part of quality management, and process management, it is important that each group of employees have "a voice' in the process. Does your organization use the concept of a Voice Matrix to collect stakeholder input via Excel, or another spreadsheet or database? What does your organization do with employee feedback? Why is it important for all stakeholders to have representation within a quality culture?

Question Set 2: (Employee Categories)

How are your employees categorized within the organization? Is this the responsibility of human resources, leadership, or both in partnership? How does the employee category connect to an operational mission? How does categorization improve areas such as organizational work or customer interaction?

Question Set 3: (Standards)

What standards does your organization set related to the mission? What standards are set for teams within the organization? If you could improve a particular standard that you work with frequently, what would it be, and how would you improve it?

Reference no: EM133089856

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