Reference no: EM132276575
Question 1: How and why do wicked problems occur during the implementation of structural change?
Question 2: How and why does resistance to change both undermine and enable organizational change?
Question 3: How and why is change leadership characterised by complexity, uncertainty and paradox?
Introduction:
• Define Tame, Wicked and Critical (Crisis) problems. In so doing, relate them to déjà vu and vuja de. Define thoroughly ensuring the characteristics of each are clearly articulated and referenced.
• Define what Structural Changes are.
• Introduce your approach to the question
o HERE PLEASE MAKE CONNECTION WITH
– WICKED, TAME AND CRITICAL (CRISIS) PROBLEMS - Rittel & Webber
– LEADERSHIP, MANAGERIAL AND COMMAND & CONTROL - Max Weber
– NORMATIVE, CALCULATIVE AND COERCIVE COMPLIANCE - Etzioni
– HARD & SOFT - Nye
Why
• Strategy (Growth, Stability or Exit), Structure (utilise the various models of structure) and Size (refer to Grenier's Diagram)
• Technology & ICT and Structure
• Stability/Turbulence of the PEST Environment
• Structural Inertia
• Management misinterpretation of complexity and uncertainty
o PLEASE MAKE THE CONNECTION TO HOW ALL OF THESE CAN BE WICKED PROBLEMS
How
• Show how Structural Changes as a result of strategy may become wicked
• Speak to Planned Change (Prescriptive) and Unplanned Change (Emergent)
• Incremental, Transitional and Transformational - see Balogun and Hope-Hailey Diagram
• How Structural Changes are introduced relative to "Pace and Scope" - see Plowman's et al Diagram
• The Leadership styles, i.e., Theory O, Theory E & Blended
• The Communication Flow - do a Table format of Kotter's 8 Steps refer to, "Back to the future: revisiting Kotter's 1996 change model".
o PLEASE MAKE THE CONNECTION TO HOW SOME OF THESE CAN DEVELOP INTO WICKED PROBLEMS
Consequences
• Lack of Morale and Motivation
• Decision-making may be slow and poor in quality
• Lack of Coordination or Presence of Conflict
• Poor Organisational Response
• Financial Constraints
Conclusion
• Sum up key points
• Make sure to convey that a ‘Wicked Problem' is up to interpretation (Problems, Problems, Problems, p.1475, 2nd Paragraph, 4th sentence) and may not be ever be truly solved.
Attachment:- Element.rar