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How and how often could you collect feedback from customers

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Question

How and how often could you collect feedback from your customers?

In general form, state the types of feedback you receive and how that feedback is analysed and recorded. What data do you collect and how is it collected? To whom should customer feedback be disseminated and why?

How can data collected for the purpose of reviewing client/customer satisfactions be used? Give at least 4 examples of use

If you identified a need for changes/ improvement to customer service strategies, to whom you report this and in what format might be report be made?

Reference no: EM132335385

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