Reference no: EM133427711

Jeff is a project manager for a pharmaceutical company. He is managing the development of a new drug that will cure Hepatitis C. The drug is now at the stage where clinical trials are being conducted at several well-known hospitals throughout the country. The hospitals are providing valuable input to Jeff's team, particularly with regards to the side effects when taking the drug. The reports coming from the hospitals are submitted to Jeff in the form of emails. Each hospital is using its forms, and some hospitals are conveying information using no form at all. These hospitals are providing spreadsheets with little or no text describing the content of the spreadsheets.

What can Jeff do to ensure that the data from the hospitals participating in the clinical trials are uniform, so that the pharmaceutical company can gather and then process the data using a single database? What are the communication controls that Jeff should enforce to ensure a uniform data collection process?