Hospitality service is made up of transactions

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Hospitality service is made up of transactions that are numerous, diverse, and often private. In a dining room, for instance, each interaction between a food server and a guest is usually just between the two of them, or at most, between the server and the guest's party at that table. How do you, as a manager, prepare and train a food server to know both how to anticipate and to meet the guest's expectations for excellent service?

Reference no: EM131146196

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