Hospital depends on many factors such as insurance clearance

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The time taken to discharge a patient in a hospital depends on many factors such as insurance clearance, clearing bills not cover under insurance etc. A hospital sets a target that the time to discharge a patient should be less than 120 minutes. Any discharge taking more than 120 minutes is unacceptable. Analysis of previous data shown that the average time to discharge a patient is 150 minutes with a standard deviation of 20 minutes (assume normal distribution). Calculate the Sigma Score of the discharge process. If the calculated Sigma Score is negative, explain under what conditions the process will have negative Sigma Score?

Reference no: EM132258735

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