Holmes not to be only person interviewing job candidates

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Question

David Holmes is an HR consultant hired by Beds O' Plenty (BOP), a local mattress company. BOP is a fairly new business that has grown dramatically in the past year. BOP needs to expand its customer service group and is looking to hire two customer service representatives. The HR manager (who also doubles as the head of customer service) is overwhelmed by the response to the company's job opening posted on CareerBuilder.com. The current customer service reps are relatives of the company's owner, and they signed on as a favor to him-even though they had little professional experience in customer service. Now that the department needs to expand, the owner and the HR manager need guidance in setting up a formal selection method for the new employees. Why is it important for Holmes not to be the only person interviewing job candidates? Multiple Choice He could be too objective in evaluating candidates. He will intimidate job candidates because he is a consultant. He doesn't have a background in customer service. Using multiple interviewers removes biases that a single person might make in choosing an employee. It is legally required.

Reference no: EM133733662

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