Hiring kenneth feinberg to supervise claims process

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Reference no: EM132179639

1. How would you assess the way CEO Barra handled the “Switchgate” crisis?

2. Do you agree with her decision to allow GM’s outside law-yers to lead the internal investigation?

3. What was the public relations benefit of hiring Kenneth Feinberg to supervise the claims process?

4. What recommendations would you make for GM’s public relations process going forward?

Reference no: EM132179639

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