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Question
Insurance Company (IC) hired a vendor to perform real estate appraisals. The appraiser is a jovial fellow who prefers to be called "Lucky." Lucky does a great job, far better than any other appraiser IC has retained. The only problem is that when Lucky is in the office, he tells off-color jokes loudly enough for everyone to hear. Employees have complained to IC's management. When IC's business manager has asked Lucky to behave more appropriately, he just laughs and reminds her of what a great job he does. IC has a policy of hiring vendors based on technical merit, as well as a policy prohibiting any type of harassment in the workplace. IC's business manager is not personally offended by the nature of Lucky's joking. Lucky believes that if he loses this contract, other insurers would be happy to retain him. IC's business manager must decide how to resolve the employee complaints concerning Lucky. She is presented with a dilemma if she applies.
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