Highly standardized products and low variety

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Reference no: EM132189124

1. The type of processing system which is used for highly standardized products and low variety is

a. Modular (Repetitive focus)

b. Job-shop (Process focus)

c. Continuous (Product focus)

d. Batch (Mass customization)

2. Which type of processing system tends to produce the most product variety?

a. Assembly (Repetitive focus)

b. Job-shop (Process focus)

c. Batch (Mass customization)

d. Continuous (Product focus)

3. Service design generally differs from product design in which of following ways?

a. Service design tends to focus on tangible factors

b. Service design tends o focus on intangible factors

c. There is less opportunity to detect and correct errors prior to delivery

d. both b & c

4. A formal way to document customer requirements is

a. Consumer Surveys

b. Quality Function Deployment (QFD) (House of Quality)

c. Focus groups

d. Delphi technique

5. In the area of product and service design, the acronym CAD refers to:

a. Conceptually Appropriate Design

b. Commercial Application Design

c. Computer Aided Design

d. none of the above

Reference no: EM132189124

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