Reference no: EM132268092
1. The current mission statement is: The mission of the hospital is to improve the integrity and the health of our community through excellence and amenities that promote high-quality care. This mission statement reflects which of the following characteristics?
A) Clear and memorable
B) Concise yet broad enough for flexibility
C) Pragmatic and highlights competitive advantage
D) Appealing and positive for multiple stakeholders
2. You are a subject-matter consultant brought on by an operationally struggling, medium-sized community hospital in rural Nebraska. The hospital wants a comprehensive strategic plan to help it better engage and satisfy the needs and wants of its patients and other stakeholders, attract accomplished practitioners, and be more competitive with nearby other hospitals. Before you can make any recommendations, you need to understand where the hospital stands and where it wants to go. You will be given different scenarios and questions to help identify and manage key components and steps of the strategic planning process for this hospital.
The hospital creates a yearly plan where the billing department will process at least 7,000 additional claims per quarter.
A) Competition
B) Organization-wide strategy
C) Vision statement
D) Strategic objective
E) Tactical planning
3. The hospital will recruit, hire, and retain highly qualified personnel to complement existing staff.
A) Threats
B) Value statement
C) Weakness
D) Opportunity
E) Resources and competencies
4. You are a subject-matter consultant brought on by an operationally struggling, medium-sized community hospital in rural Nebraska. The hospital wants a comprehensive strategic plan to help it better engage and satisfy the needs and wants of its patients and other stakeholders, attract accomplished practitioners, and be more competitive with nearby other hospitals. Before you can make any recommendations, you need to understand where the hospital stands and where it wants to go. You will be given different scenarios and questions to help identify and manage key components and steps of the strategic planning process for this hospital.
To help raise financial capital, the development department has reached out to wealthy donors who normally give to other facilities in the area.
A) Competition
B) Strategic objective
C) Tactical planning
D) Strategic Direction
E) Action plan
5. The operating room (OR) team has been asked to examine their staffing schedule to assess scheduling options, costs, and operations to determine if the facility can increase its case load but maintain costs. Each manager is assigned a specific task, which will be discussed in three months during a debrief session in 3 months. This is an example of:
A) Operational plan
B) Action plan
C) Annual procedures
D) Organizational policy
6. You are a subject-matter consultant brought on by an operationally struggling, medium-sized community hospital in rural Nebraska. The hospital wants a comprehensive strategic plan to help it better engage and satisfy the needs and wants of its patients and other stakeholders, attract accomplished practitioners, and be more competitive with nearby other hospitals. Before you can make any recommendations, you need to understand where the hospital stands and where it wants to go. You will be given different scenarios and questions to help identify and manage key components and steps of the strategic planning process for this hospital.
At Community Health Hospital, we strive to: Provide comprehensive, high-quality, community-centered medical services to improve the health status of the people in our community. Promote the application of medical and scientific advancements and technologies in the diagnosis and treatment of diseases and other health-related problems. Promote the development and coordination of services throughout the Community Health Hospital system.
A) Strategic Direction
B) Strategic objective
C) Mission statement
D) Action plan
E) Vision statement