Reference no: EM133358293

Doris Johnson is the president of Elko Manufacturing Company. Workers are in short supply in the town where Elko is located. Doris noticed that the turnover rate has been extremely high in one department. The supervisor in this department, Janet Kent, has been having problems relating to her workers. Janet has become known as someone who abuses her power by intimidating her workers and purposely conducting herself in a way that makes them constantly concerned that they will lose their jobs. Many workers never voice their complaints and simply find work elsewhere. Doris has asked Janet six times during the past five months why the turnover is so high in her department. She also tells Janet that she has overheard workers complain about the way Janet treats them. Janet answers that the workers leave because they can't handle her demands and maintains that she is "rough, that's all, not unreasonable."

Questions:

1. What the reason for the high turnover rate in Janet's department? Explain in detail.

2. If Doris, what would you do about this problem? Please give details.