High level of trust impact your communication

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Reference no: EM132289625

While working in your office, you get an urgent email from the director of another department, Max. Max claims that your work activity created a problem resulting in delays with his subordinates processing an important project, and that he needs a solution to this problem as soon as possible. Upon further investigation, you discover that there are some sub-assembly components needed that are not available for use. You have a couple of options that may help to mitigate the problem. You can contact the inventory control manager to locate a similar item for use, or you could attempt to communicate with the supplier in order to have something similar sent to the plant.

After gathering a few options, you are be ready to communicate a solid response to Max, while collaborating with your department’s director.

How can having a high level of trust impact your communication?

A. It improves communication because people feel less resistance to ideas.

B. It worsens communication because people take things for granted.

C. It worsens communication because people question each other's motives.

D. It improves communication because people have to be pesuaded to cooperate.

Simpler communications and decreased miscommunications are associated with

A. high-trust relationships

B. strong speaking skills

C. small team size

D. well-paid employees

You can establish your credibility through competence, caring, and character. These aspects of credibility can take more time to demonstrate and convey when working across culture. Which of the following should you keep in mind when working to build cross-cultural relationships?

A. Your culture is the same as most other cultures.

B. People across cultures have the same cultural mind-set.

C. People across cultures have similar conceptions of time.

D. People across cultures interpret behavior differently.

From what you can gather after reading Max's email, what seems to be the problem at hand?

A. Your department's director is unable to communicate with Max, the director of another department.

B. Max, the director of another department at work, claims that your activity is resulting in delays in his subordinates processing an important project.

C. You've been asked to construct an email to Max, the director of another department, to help facilitate communication with your department's director.

D. Your email isn't working and you're unable to communicate with Max, the director of another department.

Which of the following is a potential solution to the problem?

A. Tell Max that this is not your problem and that he needs to come up with his own solution.

B. End all attempts to communicate with the supplier to have something similar sent to the plant.

C. Forward Max's email to the director of your department to handle.

D. Contact the inventory control manager to locate a similar item for use

True/False: Using slang in your email response can help you connect with Max and your department's director.

A. TRUE

B. FALSE

Reference no: EM132289625

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