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HERSEY AND BLANCHARD'S SITUATIONAL LEADERSHIP THEORY (CROWN AS KING)
The theory popularly uses with staff every time you give them a new task to perform. If you have ever been on middle managers 'leadership course. There is a good chance that you are familiar with Ken Blanchard's and Paul Hersey's situational leadership Theory. It is widely used by trainers and popular with managers because it provides clear advice on how to lead staff.
The basic theory suggests that, as a leader, you need to provide a combination of direction and support when dealing with a member of staff. Direction involves giving the person detailed instructions on how to complete the task/Job, for instance telling them how to do the Job. Support requires you to provide the encouragement and personal support that they need to complete the task/Job, for example telling them that you believe they can do the job.
Based on above case study:
1. What is the four approaches using situational theory that you can adopt to know and understand the people who work for you.
2. Make an initial judgment as to which of the four approaches you will use with your staff.
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