Hercules shelving for a storage warehouse

Reference no: EM131828872

One of your customers, Margaret Port, has referred you to a friend who needs your Hercules Shelving for a storage warehouse. Port recently purchased your heavy-duty, 18-gauge steel shelving and is pleased with it. She said, "This will be an easy sale for you. My friend really needs shelving and I told him about yours." Port's information is correct and your presentation to her friend goes smoothly. The customer has asked numerous questions and seems ready to buy. Just before you ask for the order, the customer says, "Looks like your product is exactly what I need. I'd like to think this over. Could you call me next week?" Which of the following would you do? Why?

a. Follow the suggestion and call next week.

b. Go ahead and ask for the order.

c. Ask questions about the reason for the delay.

Reference no: EM131828872

Questions Cloud

Requires a special person-someone : Providing excellent customer service often requires a special person-someone who quietly enjoys interacting with people even when they are upset.

What bit will be added to support even parity : Given the character 0110101, what bit will be added to support even parity? Given the character 1010010, what bit will be added to support odd parity?

Explain relationship between twisted pair wire and crosstalk : Which type of noise is the most difficult to remove from a digital signal? Why? Explain the relationship between twisted pair wires and crosstalk.

Top-notch salesperson : Cliff Jamison sells business forms and he's regarded as a top-notch salesperson. He works hard, plans ahead, and exhibits self-confidence

Hercules shelving for a storage warehouse : One of your customers, Margaret Port, has referred you to a friend who needs your Hercules Shelving for a storage warehouse

School wishing to hire salespeople : What are some objections that such a company might have toward hiring you? How would you overcome them during a job interview?

What should be the required initial investment : What should be the required initial investment at the beginning of the first year if the fund earns 12%

How would you overcome those objections : Now, as that salesperson, how would you overcome those objections?

Examples of various types of objections : List three objections a buyer might give you. See examples of various types of objections on pages 376-384. Make certain you use objections

User Account

All Pages