Healthcare organization and system influence performance

Reference no: EM132972227

CIQHC702 Healthcare Operations Management

Learning Outcome 1: Critically analyze a healthcare organization's structure and culture and organizational behavior.
Learning Outcome 2: Conduct a review of change management in the Healthcare delivery environment and apply it effectively to organizational development.
Learning Outcome 3: Evaluate the key measures used to assess healthcare systems and process performance.
Learning Outcome 4: Critically analyze and apply lean tools to improve healthcare processes.

Assignment Task 1 Case Study
Rapid City Regional Hospital implemented a multidimensional hand-hygiene program to improve hand-hygiene adherence in accordance with The Joint Commission (TJC) Patient Safety Goal #7: Reduce the risk of healthcare associated infections (HAI). Root cause analysis uncovered three primary reasons for non-compliance: takes too much time; dry, cracked hands from too much washing and use of soap; and a non-supportive culture. Solutions included making alcohol hand rubs and hospital-approved lotion more available, providing education and encouragement, establishing an infection control hotline to report non-compliance, and holding physicians accountable. Hand-washing compliance increased from 57% to 91%, resulting in a 21% reduction in HAI and dollar savings of $291,450

Questions:
1- How do the characteristics of a healthcare organization and system influence performance?
2- Outline key methods to improve performance in a healthcare setting.
3- List some of the important Key Performance Indices (KPIs) that influence patient outcome and growth of a healthcare organization.

Reference no: EM132972227

Questions Cloud

Discuss the patient flow from admission to discharge : Analyze how lean management tools will be beneficial to the hospital to enhance the hospital discharge policy? You may use diagram

What price should be charged : If the company marks up total cost by 0.46, what price should be charged if 62,000 units are expected to be sold

What is the most you will pay for this stock : If, as an investor, you only want to purchase stocks when Mr. Market sells them at 60% of intrinsic value, then what is the most you will pay for this stock

Determine the flexible budget variance for total costs : The company has budgeted variable costs of $140 for each connector and fixed costs of $5,500 per month. Determine the flexible budget variance for total costs

Healthcare organization and system influence performance : How do the characteristics of a healthcare organization and system influence performance and List some of the important Key Performance Indices (KPIs)

Summarize findings for interview and online resources : Discuss and summarize the findings for your interview and online resources, integrating discussion with documentation and examples of key discussion points

Define the aspect of women in management : Define the aspect of women in management and finance you researched and why you are interested in learning about this aspect

Difference between variable-cost and full-cost pricing : Question - What is the difference between variable-cost pricing and full-cost pricing? When would a company choose one over the other

What will be the payment if the business switches to payment : What will be the payment if the business switches to payments at the beginning of each quarter? What is the current annual payment on the loan?

User Account

All Pages