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Healthcare is becoming a scarce resource for Americans. Discuss the ethical dilemmas involved in the allocation of scarce resources, including rationing of healthcare services.
A supplier to Toyota stamps out parts using a press. Changing a part type requires the supplier to change the die on the press. This changeover currently takes four hours. Determine the optimal production batch size for the supplier.
The law regarding pretexting is unclear. While it is illegal when used to obtain financial records, the use of pretexting in other situations—such as the phone records in this example—was not necessarily against the law. Should it be?
Dan's Independent Book Store is trying to decide on how many copies of a book to purchase at the start of the upcoming selling season. The book retails at $28.00. The publisher sells the book to Dan at $20.00. Dan will dispose of all of the unsold ..
Which of the following is not one of the most frequently used strategic approaches to building a sustainable competitive advantage?
Identify appropriate methods, measures or techniques which you consider are necessary for the security of telepresence systems.
We emphasized that leadership is the “driver” of a total quality system. What does this statement imply and what implications does it have for future CEO’s? Middle managers? Supervisors?
Name the seven tools of quality that are typically used in a manufacturing process. Could all of these tools be applied to service operations? Suggest some possible service operations scenarios wherein we could apply all/some of these tools.
In the last several years, air cargo facilities have benefited from the revolutions in standard warehouse design. Examples include the air cargo facilities of express shippers and the new Hong Kong International airport facility. How can RFID-enabled..
There are two general strategies that emerging businesses can take: (1) increase revenue, or (2) increase market share. With the revenue approach, the business is focused on making as much money as possible; this is how they define success. How is ob..
A manager has compiled estimated costs for various capacity alternatives but is reluctant to assign probabilities to the states of nature. Assuming the values in the payoff table are estimated costs and the goal is to minimize expected costs.
The consumer products industry is one with several large competitors, soaring raw materials prices, and strong demands from powerful retailers for lower prices. As a result, Colgate-Palmolive Co. and Unilever Group, the makers of products such as Col..
We ensure “quality” to our customers both internally and externally through the three principles of TQM.
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