Health information manager in large physician group practice

Assignment Help Operation Management

Reference no: EM132211551

judy Jordan has just begun working as the health information manager in a large physicians’ group practice. The patient’s name is the primary patient identifier and the records are filed alphabetically. Misfiles are a frequent problem, and in the large practice, patients sometimes have similar names. The records are not kept in a uniform format. Many of the doctors use an integrated format, but three of the physicians use the POMR. The practice wants to transition to an electronic health record. In reviewing the encounter forms, Judy finds codes that are no longer valid. She questions the staff and finds that no one can remember when the encounter form was updated. Bills frequently are returned for invalid codes. Electronic systems for patient registration and appointments have been implemented, but the staff also keeps a manual appointment log.

A computer-generated list of appointments is given to the HIM clerk on the day prior to the appointments so the records can be pulled and available when the patients arrive. Many appointments that are entered in the manual log are not also entered in the electronic appointment system. The HIM clerk, therefore, spends extensive time each day pulling records for those appointments that are not on the computer-generated list. Judy has been asked to make suggestions for making the office run more smoothly.

1- What main problems should she identify?

2- Write a brief plan to solve ONEof the problems Judy identifies.

Reference no: EM132211551

Questions Cloud

The full faith and credit clause and supremacy clause : The Commerce Clause, The Full Faith and Credit Clause and The Supremacy Clause

Successfully implement cost into the organization : What benefit does cost offer to Apple Inc. and what needs to be done in order to successfully implement "Cost" into the organization?

Experienced increased number of organisations : The Agriculture showgrounds in Lusaka has experienced increased number of organisations and individuals wanting to exhibit their product and services every year

Management has often been described as universal process : Management has often been described as a universal process, meaning the basics of management are transferable and applicable in almost any environment.

Health information manager in large physician group practice : judy Jordan has just begun working as the health information manager in a large physicians’ group practice.

Showing cost classified into four categories of quality cost : Prepare a quality cost report, showing the costs classified into the four categories of quality costs. Comment on the distribution of the quality costs.

When patient is delivered unsafe amount of radiation : 'Accidents occur when a patient is delivered an unsafe amount of radiation.

How do beliefs and attitudes influence consumer behavior : How do beliefs and attitudes influence consumer behavior? How can negative attitudes toward a product be changed?

Job recommendation for director of research-development : Can you please help me write a job recommendation for a Director of Research and Development?

User Account

All Pages