Health care facility is usually with front line profession

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The front line is you.

A patient`s first interaction at a health care facility is usually with a front line professional such as you. It is the front line professionals who communicate most frequently with patients. What you know and how you conduct yourself can influence a patient`s experience. The health care industry is a complex maze of laws, regulations, protocols, and interaction that you will want to understand. To be the best professionals you can be, a well-rounded understanding of the health care industry is a must. For your patients, "the best professionals" means providing the most professional, efficient, and effective service for them that you can. For your employer, it means representing your employer in a professional manner, as well as ensuring you do all that you can to prevent complaint, lawsuits, regulatory violations, mistakes, and any other act that creates risks for you, your patient, or your employer.

reference:

Law, Liability, & Ethics for medical Office Professionals. Sixth edition.

Reference no: EM132273973

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