Have you been involved with a company doing a redesign

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Reference no: EM131956058

1. Have you been involved with a company doing a redesign of its business processes? If so, what were the key things that went right? What went wrong? What could have been done better to minimize the risk of failure?

2. What do you think the former CIO of Dell, Jerry Gregoire, meant when he said, "Don't automate broken business processes"?

Reference no: EM131956058

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