Have you been denied boarding or taken compensation

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Reference no: EM133410279

Questions: Think of the Dao United Airlines case as you answer the following questions:

Have you been denied boarding or taken compensation as an incentive to change flights? Please describe your experience. If you have not had this type of experience, please describe how you would feel if you were denied boarding.

Assume United Airlines' employees acted lawfully in the Dao case and followed all the policies and procedures, could they have done something else to avoid the incident becoming viral?

Please answer the following question from the perspective of a manager making a decision to react to negative content on social media: How do you think the Dao incident differs from the one faced by Porsche in the previous case?

Reference no: EM133410279

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