Reference no: EM133182306
1. Attitude
• Has your attitude toward conflict in general changed at all? Are your feelingsabout conflict being positive or negative, a win/lose situation, etc., any different from what before? Please explain why or why not.
2. Experience
• Reflect on the experience of the skills demonstrations, explain how you plan to put your new conflict management skills to use.
? Do you feel you have gained experience, insight and knowledge which will help you deal with conflict, both personally and professionally?
? Please rate your professional skills on a scale of 0-10, with 10 being skilled enough to become a professional mediator.
? Please rate your personal conflict management skills (course group work,
family, friends, etc.) on a scale of 0-10 with 10 being the highest.
? Provide explanation for the above answers.
3. Conflict Response and Management Approach
• Has the way you normally handle difficult situations, in terms of the four
responses to conflict, changed at all (personally and professionally)? Have you become more adept at using other styles, or at least more aware of when you might want to incorporate other styles? Please provide examples/explanations.
Have you moved to a more positional or interest-based approach to conflict management ? If so, please elaborate on how and why.
- Has it been more difficult to apply your skills personally or professionally? Please elaborate.
- Provide a brief SWOT analysis of your conflict management skills.
- Going forward, what specific skills and behaviours do you hope to continue to work on, if any? Have you found the journal to be a valuable tool? Consider whether or not journaling is a worthwhile endeavour for your future growth.