Harvard case study-madras cements

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Reference no: EM132924764

Harvard Case Study: Madras Cements

https://www.ramcocements.net/RamcoCements/casestudies/GoogleCaseStudy.pdf

1. Describe the first ERP implementation. What were the goals? How was the decision made that an ERP was needed? What was the selection process? What did the implementation look like? What went wrong and why?

2. Managers and employees were quite resistant to the first ERP implementation. Why would that be the case? More generally, why are people resistant to change, and what can/should be done about it?

3. What was done differently in the second implementation? Why did that implementation succeed where the first one had failed (considering the same ERP was implemented in both cases)?

4. What was the IT situation after the second implementation was completed? What was possible now that was not possible before? How was the company transformed as a result?

5. How well is the company doing after the ERP implementation? Is it doing better than its competitors? What is the source of this competitive advantage?

Reference no: EM132924764

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