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Assuming the role of Haniz, write an email to your senior project manager who also oversees Jaclyn's internship. Address the following in your email:
1. Explain the situation in the message of the email and the type of incivility (passive or active) you observed from Jaclyn.
2. Compare and contrast spoken versus written communication and assess the most effective communication methods to handle an emotionally charged email.
3. Recommend how you and Jaclyn could build and maintain a working relationship by using reinterpretation in response to the angry email.
4. Evaluate in a conclusion paragraph the effectiveness of the communication processes used to achieve organizational goals and suggest a plan to defuse the situation and resolve any differences to remove the tension and move forward.
Attachment:- Handling An Angry Email.rar
The assignment in management is a two part assignment dealing 1.Theory of function of management. 2. Operations and Controlling.
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