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When delivering bad news to customers, use an indirect strategy as you would with other bad news messages, and maintain a positive tone.
Occasionally, companies disappoint their customers. Whenever possible, these problems should be addressed immediately. Choose the best answer for the following question about handling customer problems.
When you are handling a customer problem, what should you do?
Phone your lawyer right away.
Describe the problem and apologize.
Ignore the problem.
Imagine yourself as an employee of a company doing business in another country. Consider some of the misperceptions that could occur, from awkward language translations to colliding customs.
Sodium amide, NaNH2, is a salt that contains the very strong base, amide ion (NH2-). Considering the fact that amide ion is a much stronger base than hydroxide ion, OH-, describe what will happen when sodium amide is dissolved in water.
Elucidate why some supply chain participants in your chosen industry can obtain more benefit than others from cost reductions in the supply chain.
Other managers in your company may be planning a major new product offering, or an international operational expansion. One role of the financial manager is to provide forecasts for a new business plan. How would you approach this role?
How should the risks be prioritized? Who should do the prioritization of the project risks? How should project risks be monitored and controlled?
For this assignment, you will research the innovation architecture of at least three companies that are well-known for successfully supporting a culture of innovation. Write a 1,500-word paper that addresses the following:
How do you feel about taking on the role of supervisor and Do you see it as a difficult challenge, an exciting opportunity, or a mixture of both?
You work for Centervale Apparel, a large clothing manufacturing firm. Centervale Apparel has budgeted $9.7 million for new technology
The reserve requirement is 20%, and Leroy deposits the $1,000 check he received as a graduation gift in his checking account. The bank does NOT want to hold excess reserves and the public does NOT want to hold any currency. Reference: Ref 34-2
Within difficult circumstances how can a worldview impact personal reactions? Within positive circumstances how can a worldview impact personal reactions?
Show how an actual organization has either successfully used such a model or would have benefitted from applying this model.
Choose an industry you have not yet written about in this course, and one publicly traded corporation within that industry.
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