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Revise the following assessment of customer satisfaction for Jim Dandy’s Hamburger Joint so that content validity is achieved.
Please indicate your satisfaction with Jim Dandy’s Hamburger Joint using a scale of 1=very satisfied, 2=some what satisfied, and 3=not satisfied.
a. location of the restaurant
b. cleanliness of restrooms
c. friendliness of staff
d. speed of service
e. restaurant cleanliness
f. availability of condiments
g. efficiency of drive-up window
h. hours of operation
Carlos Gonzalez is production manager at an assembly plant that manufacturers cordless telephones. The company is planning to install a pull system. The process is being planned to have a usage rate of 50 pieces per hour.
Protection for whistleblowers is an example of the public policy exception to an employer’s right to terminate at will. In approximately 25 states (but not Michigan), there are statutes which prohibit workers from being terminated for being involved ..
In your opinion, how can managers best empower their employees. Give an example when you have been empowered, and how this impacted your job performance and how you felt about your job.
Identify five common project risk strategies employed to address threats that your project may face. Give an example of each.
Leevi Starch in Problem S1-7 estimates that the probabilities of future global changes in oil prices are 0.09 that they will decrease, 0.27 that they will remain the same, and 0.64 that they will decrease. Determine the best supplier for the company ..
Explore how the corporate organisational culture from head office might be affected when encountering the regional cultures that are present in each of its locations.
The forecasting department, traditionally reporting to the sale manager, has historically seen a forecast accuracy of about 60%, and this in turn causes problems for the following departments:
The monthly quantities to be shipped to each location are the same. A coordinate system has been established, and the coordinates of each location have been determined as shown. Determine the coordinates of the centralized warehouse.
Analyze the differences between product and services and how you would modify the process based on those differences. How is the cutomer's role
Organizations are susceptible to an array of crises. There are different types of threats with no "one way" to manage them. This reality presents multiple business challenges to those in leadership positions.
Why do organizations grow? Whay type of major crisis is an organization likely to encounter as it grows.
Identify the four general decision making styles. Explain the two primary characteristics, which define each. Describe participative management, and give at least four factors that help make participative management work. Explain what centralization ..
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