Reference no: EM133274124

The Firs Residence is a 10 bedded facility for older people who have dementia. Each resident has their own room on the ground floor. There is also a day room, a dining room and a garden. The garden gate is broken and so occasionally the residents wander out and two have been brought back by a concerned police officer, who found them wandering in the local park.

Elise J. has recently been admitted to the residence, following the death of her husband who was her fulltime carer. Elise has bouts of confusing and can become angry if she does not receive a satisfactory answer to her questions. Elise is a retired university lecturer and insists on being called Doctor, rather than by her first name.

Elise has complained that she has lost items from her room since she arrived. These included a hairbrush and a gold bangle. Both were found, hidden under a pile of clothes on the chair next to the bed.

Later that afternoon, Elise complained that money had gone from her purse, after her room was cleaned.

Because of the previous incident, where it was assumed that Elise had hidden the items herself, no one took any notice. A member of staff was heard telling Elise, that it would turn up and not to make a fuss.

Elise became distressed and then angry, stating that no one cared now that she was old and ill. Because of her dementia, Elise finds it hard to express herself and feels that she is being taken advantage of.

The day manager recorded in the diary, that Elise had misplaced the money but that it had now been found in a drawer, which it had not.