Hair salon is hair salon whose service process

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Sandra’s Hair Salon, Sandra’s Hair Salon is a hair salon whose service process includes five activities conducted in the sequence described below. (The time required for each activity is shown in parentheses): Activity 1: Welcome a guest and offer homemade herb tea. (10 minutes) Activity 2: Wash and condition hair. (10 minutes) Activity 3: Neck, shoulder, and back stress release massage. (10 minutes) Activity 4: Design the hair style and do the hair. (25 minutes) Activity 5: Check out the guest. (5 minutes) Three servers (S1, S2, and S3) offer the services in a worker-paced line. The assignment of tasks to servers is the following: S1 does Activity 1. S2 does Activities 2 and Activity 3. S3 does Activities 4 and Activity 5. Q1) If the demand of Sandra’s Hair Salon is one customer per hour on Monday mornings, what is the average labor utilization (in %) of the servers?

Reference no: EM132290648

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