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Discussion 1
"Guest Involvement" Please respond to the following:
Create a five-question survey that invites guest comments to improve service in your fast-food restaurant and explain your reasoning behind each question.
As the manager of a fast-food restaurant, determine when guest comments would be not be helpful to improve service or product quality. In the event of repetitive negative comments about the quality of the food, recommend one "quick fix" method of remedying that condition.
Discussion 2
"Website Review" Please respond to the following:
Explain how social media review sites, such as Yelp and Trip Advisor, aid and hinder the hotel and tourism industries' ability to offer exceptional service. For example, if a national chain received poor reviews (2 out of 5 ratings), discuss the impact this could have on your decision to visit the establishment.
Take a position on the following: Managers should offer dissatisfied customers who report on social media review sites an incentive to return.
Write a paper on Nelson Mandela as negotiator , talk about his methods , advices , and what makes him successful negotiator.
Houston’s Shredding Service has just completed a minor repair on a shredding machine.
What information should be included in a realistic job preview by a firm seeking to attract the best college graduates? Does your answer depend on the type of industry? On the geographic location? On whether it includes an overseas assignment? Expla..
You are working for a small soft drink company to launch a new soft drink. The non personal promotional effort for the new soda is most likely to reply on which types of media? What would be your promotional mix and why ?
Suggest three (3) reasons for using effective vocal delivery in a professional context. Next, consider two (2) possible consequences of failing to use effective vocal delivery in a professional context.
Explain the concept of core competencies in a firm and how that impacts global sourcing decisions. Share examples you can think of outside of your reading. Explain the concept of global outsourcing and discuss the various risks and rewards of a globa..
Outside City Hall in Anaheim, California-home to the theme park Disneyland-dozens of protestors gathered in August 2007 to stage a skit.
For attributes sampling, of the four factors that enter into sample size determination, which can the auditor adjust to reflect the importance of the control?
Formulate an LP and solve using software Excel to determine how company can minimize its costs.
According to your textbook, probability is defined as a measure of the likelihood of a random phenomenon or a chance behavior.
Olivia buys an all-terrain-vehicle (ATV) from Fun Times, Inc., on credit but makes no payments on the account.
Guerrilla Government and Waldo's Map of Ethical Obligations of a Public Servant. In what context should you view guerrilla government activities?
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