Goods and service design

Assignment Help Operation Management
Reference no: EM132768861

Discussion 1

"Goods and Service Design" Please respond to the following:

From the e-Activity, examine some of the steps that are involved in designing goods and services. Select two services or two products that are currently on the market. Use Exhibit 6.1 from Chapter 6 of the text to compare and contrast each step, and determine the similarities and areas where they differ.

From the e-Activity, suggest at least two changes to specific areas of the process design phase that may lead to improvement in operations. Provide a rationale to support your suggestion.

Discussion 2

"Service Positioning versus Product Process" Please respond to the following:

Compare and contrast the service positioning matrix and the product process matrix in terms of their differences and similarities.

Provide at least one example currently used in business for each of the matrixes and evaluate their benefits and limitations within the industry you chose.

Evaluate how each matrix is unique in the way it addresses the needs of the customer.

Reference no: EM132768861

Questions Cloud

What should be investigated before making a decision : What should be investigated before making a decision about the correcting entry? Are there any other steps to take to address this issue
A company needs $35,943,750 to finance a major project in : A company needs $35,943,750 to finance a major project in the company. The company expects that next year’s earnings from current operations and the additional earnings from the new project will be a total of $45,650,000. The company currently has 5,..
What company variable overhead efficiency variance must be : What company's variable overhead efficiency variance must be? Standard direct labor hours/unit is 2; Actual direct labor hours is 10,500
What is the general relationship between risk and return : What is the general relationship between risk and return when it comes to terms of financial management. How is risk evaluated and determined to an investor
Goods and service design : From the e-Activity, examine some of the steps that are involved in designing goods and services.
What the direct labor rate variance for cottons company : What the direct labor rate variance is? In September, Cottons Company produced 1,000 units of product. 2,080 units of raw materials were used at a total cost
Calculate the amount of bond discount or premium : The bonds which were issued at 103, pay interest on January 1 and June 1. Use this information to calculate the amount of bond discount or premium
Cash-basis accounting and accrual accounting : What is the difference between cash-basis accounting and accrual accounting? How does each method affect the financial statements?
Write richard a memo discussing the areas : The chair of the budget committee, Write Richard a memo discussing these areas. Make sure to include components of the master budget in your discussion.

Reviews

Write a Review

Operation Management Questions & Answers

  Would this contract fall within the statute of frauds

Based on the terms of this contract, how long would the performance of the contract take? Would this contract fall within the statute of frauds?

  Which medium is most likely to have the most positive impact

Which "medium" is most likely to have the most positive impact on assuring good communications? Give at least two examples.

  Fundamental assumption of administrative reformers

A fundamental assumption of administrative reformers in the late 1800s and early 1900s was that politics could have only adverse affects on administration.

  Publicly traded entity in financial sector

Discuss the risk types and trends associated with a publicly traded entity in the financial sector.

  Functional areas are you most comfortable

With which functional areas are you most comfortable? Which do you intend to explore more in the future? Reflect on your approach to team membership. Given your experience in the course, what are your strengths as a team member and in what way can..

  Optimal cash replenishment level

What will be its optimal cash replenishment level? (Enter your answer in dollars not in millions. Round your answer to 2 decimal places.)

  What is the cycle time for the welding process

If the system operates 8 hours a day with an average of four switchboards being ordered every working day, what is the takt time?

  Discuss dangers of greenwashing

From a business perspective, what are the dangers of "greenwashing"? If you were a marketing executive, would you have a policy against "greenwashing"?

  Discuss the role of production operation in the supply chain

Which types of industries would place heavier emphasis on outbound systems? On inbound systems? Explain your choices.

  Strategic marketing management

To many people, cars come pretty close to the goods dominant extreme of a goods–services continuum.

  Disadvantages of negotiating multiple meetings contracts

What are the advantages and disadvantages of negotiating multiple meetings contracts? (ch 9, convention management and service.) What is the master account? In what ways in this account billed? (ch 9, convention management and service.)

  Least three differences between the two companies

Did you submit the assignments on time. Did you list at least three differences between the two companies

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd