Already have an account? Get multiple benefits of using own account!
Login in your account..!
Remember me
Don't have an account? Create your account in less than a minutes,
Forgot password? how can I recover my password now!
Enter right registered email to receive password!
Since deregulation of the airline industry, increased traffic and fierce competition have forced Global Airlines to reexamine the efficiency and economy of its operations. As part of a campaign to improve customer service in a cost-effective manner, Global has focused on passenger check-in operations at its hub terminal. For best utilization of its check-in facilities, Global operates a common check-in system: passengers for all Global flights queue up in a single “snake line,” and each can be served at any one of several counters as clerks become available. Arrival rate is estimated at an average of 52 passengers per hour. During the check-in process, an agent confirms the reservation, assigns a seat, issues a boarding pass, and weighs, labels, and dispatches baggage. The entire process takes an average of 3 minutes. Agents are paid $20 per hour, and Global’s customer relations department estimates that for every minute that a customer spends waiting in line, Global loses $1 in missed flights, customer dissatisfaction, and future business.
A. How many agents should Global airlines staff at its hub terminal?
B. Global has surveyed both its customers and its competition and discovered that 3 minutes is an acceptable average waiting time. If Global wants to meet this industry norm, how many agents should it hire?
Contrast the three types of ninnu Eric project selection methods.
The concept of obesity and morbid obesity as a disability has been a hot issue for several years. The ADA Amendments Act of 2008 (ADAAA) altered the scope of the definition of disability (look at the EEOC links in the HR Web Sites in the Student Reso..
Present your elevator speech to two different people. One can be a personal acquaintance, the other must be a professional connection.
What is the relationship between service and inventory levels.?? What is the impact of lead time, and lead time variability, on inventory levels. It should be at least 250 words and APA format.
Alumco manufactures aluminum sheets and aluminum bars. The maximum production capacity is estimated at either 800 sheets or 600 bars per day. The maximum daily demand is 550 sheets and 580 bars. The profit per ton is $40 per sheet and $35 per bar. De..
If you were outsourcing a programming department in an organization, list and describe the steps you would take to successfully complete this activity. Give examples for each step and convince the outsourcing team that this is the correct path for th..
When working in clinical facility using Electronic Medical Records was decision modified in any way by anybody close to you, either personally-professionally
Elucidate how many immediate parents (one level above) does item I have. Elucidate how many immediate parents does item E have. Elucidate how man unique components does product A have at all levels. Which of components are purchased items.
Briefly describe the law in the state Illinois in which you plan to operate a summer camp for high school soccer players Then,
Analyze the importance of women in the workforce from a human resource professional perspective and discuss strategies for selecting and recruiting women in the workforce.
The U.S. Bureau of the Mint, a federal agency, produces collectible items such as commemorative coins and medals. Due to prior incidents of theft, a video surveillance was conducted on the production line of the Mint. Can Herb have the search invalid..
Tracking Apps Ethics in sports is Big Business. How could it be translated to other industries or businesses?
Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!
whatsapp: +1-415-670-9521
Phone: +1-415-670-9521
Email: [email protected]
All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd