Give example of time when your behavior was influenced

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1. Give an example of someone you’ve tried to influence lately. Was it an upward, downward, or lateral influence attempt? Were you successful? Why or why not? What could you have done to change the outcome? Explain? Next, give an example of a time when your behavior was influenced? What were your influencing factors?

2. A small coffee shop has a single barista. Because the shop is? small, there are no tables or chairs.? Consequently, customers wait in a single line to order and receive their coffee and leave the shop as soon as their order is received. Customers arrive at the shop at the rate of 23 per hour. It is estimated that the barista? needs, on? average, 60 seconds? (exponentially distributed) to serve each customer.

The average server utilization is . ?(Enter your response rounded to two decimal? places.)

Reference no: EM132292366

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