Gerald haeckel was under the impression

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Gerald Haeckel was under the impression that he would be in charge of 20% of his coinsurance payment. However, the insurer, Trigon Blue Cross/Blue Shield, failed to inform Gerald about the "contractual adjustment" which lowered the insurer's portion. In result, it increases Gerald's coinsurance payment. This leads to an ethical issue as the insurer wasn't completely honest with Gerald. Not only is honnesty should be a human thing to do but in this case it can lead to financial hardship as many.

Reference no: EM133654483

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