Reference no: EM133532249

Questions

1. Why do employees fear the unknown and a lack of skills during times of organizational change?

A. They think that the organization has not provided adequate on-the-job training for employees to be able to grow with the organization.

B. They believe that if something isn't broken, there is no need to change anything, so they will be resistant to learning more effective processes.

C. They are concerned about what the future of the organization looks like and want full communication and skills training to help them adapt to changes.

D. They are looking forward to learning new skills as teammates leave the organization and workflows have to be reestablished.

2. How does an organization's structure affect organizational behavior?

A. Structures vary in response to the cultural behavior of clients and new hires that influence the organization.

B. Lines of communication are informal, so employees can pick and choose the levels of management that need the information and filter their messages accordingly.

C. Strict structure and hierarchy keep employees working together effectively with the full organizational staff regardless of geographical location.

D. Work roles, functions, and responsibilities are usually well defined, which reduces anxiety because employees are clear on the expectations for their duties.

3. How does age diversity between generations bring about changes in organizational behavior?

A. Age diversity motivates the organization to put programs in place that will help bridge gaps in work experience and skills to ensure continued productivity.

B. Age diversity is generally discouraged in hiring practices in organizations that want to be perceived as either stable and long-lasting or new and cutting edge.

C. Age diversity forces the organization to appoint younger generations into leadership positions before the older generation retires.

D. The organization balances gaps in generations by placing more technological responsibilities on younger generations who have less work experience but more technical aptitude.

4. What is sensitivity training designed to do in times of organizational change?

A. Decrease awareness of group dynamics

B. Increase awareness of group dynamics

C. Maintain awareness of corporate culture

D. Maintain awareness of group dynamics

5. What prompts organizations to adapt and change?

A. Internal, external, physical, and historical forces

B. Only internal forces, as employees encourage change

C. External and internal forces

D. Only external forces, as the changing global economy demands